Is Pingperfect worth it?
Pingperfect sells game server hosting for more than 250 games from 20 locations, with 48-hour free trials. It suits players and small communities who want a server running quickly.
The homepage lists starting prices of $12.28 for Palworld, $17.62 for Minecraft and $15.99 for DayZ. Refunds are limited, because the 14 day cooling off period does not apply to digital services. Read the refund section before you pay.
What is Pingperfect?
Pingperfect is a game server host that says it has been running since 2013. Its pages describe it as one of the most popular providers for game server and web hosting, run by staff who are gamers themselves.
Company background in Pingperfect
The About page calls Pingperfect one of the most popular providers for game server hosting and web hosting. It says every member of staff is a gamer, and that this lets its highly trained technical support team excel beyond its competitors. The homepage ties the company's history to 2013, when it began running game servers. The About page also says the company wants every gamer to experience the best services online.
What the company hosts in Pingperfect
The homepage offers game server hosting for more than 250 games, including Palworld, Minecraft, DayZ and ARK. Servers are set up automatically and run from the Game Panel, so the setup work is handled for you.
Is Pingperfect legit and safe to use?
Pingperfect Ltd lists a physical office address in Beverley, England. Its terms set out refund and support rules that can be checked before ordering.
Company and office
Pingperfect Ltd lists its office at Office F1, Beverley Enterprise Centre, Beck View Road, Beverley, England HU17 0JT, and the contact page directs customers to support tickets. The privacy policy says personal data processing follows the General Data Protection Regulation.
Refunds and support
Refunds need a support ticket and an active reply, and processing fees of 3%+ £0.20 can apply. Support tickets can be opened 24/7, but the 20 minute response target cannot be guaranteed. The terms also say a refund request will be refused where a service is banned in game because of the customer's own actions.
How we evaluated Pingperfect
This Pingperfect review is based on the company's own published pages. HostSiftly did not sign up for or test the service.
The pages read were the homepage, the About page, the Terms and Conditions, the privacy policy and the contact page. The privacy policy is a long GDPR notice, so it was used only for its data handling statements. No customer testimonials or third-party reviews are quoted, because none appeared in the pages read.
Pingperfect output quality and limits
Pingperfect describes its hardware, network and privacy practices on its own pages. Its backup terms are the part to read most closely.
Hardware and network
The homepage lists Ryzen & EPYC, DDR5 hardware across 20 locations. The About page says the company continually invests in the latest hardware and uses a network optimised for game servers in all of its locations.
Backups and data
The Terms say Pingperfect will endeavour to back up game servers so they can be restored up to a week ago, but it cannot guarantee that backups will be available. The privacy policy says personal data processing is in line with GDPR.
Pingperfect key features
Pingperfect's product is game server hosting, with a Game Panel for setup and control. The homepage lists a long catalogue of titles.
Game catalogue
The homepage offers game server hosting for 250+ games, including Palworld, Minecraft, DayZ and ARK. Other titles on the page include Enshrouded and Project Zomboid. The homepage also marks Kingdom Come: Deliverance II and Space Engineers 2 as having server hosting now available.
Setup and control
Servers are set up automatically and run from the Game Panel. The homepage also lists 48-hour free trials, which is a way to try a server before committing to a plan. Automatic setup and the Game Panel are the core of the product as the homepage presents it.
Pingperfect pricing and plans
Pingperfect lists game server hosting From $9.99/month on its homepage, and starting prices vary by game.
The homepage lists starting prices of $12.28 for Palworld, $17.62 for Minecraft and $15.99 for DayZ. These are starting figures from the homepage, so check the order page for the exact plan and billing period before you buy. The homepage lists accepted payments as credit and debit cards, PayPal, Skrill, Google Pay and Apple Pay.
Support, refunds and cancellation
Pingperfect offers support mainly through tickets, and the contact page calls tickets its best channel. Its terms set detailed conditions for refunds.
Contact channels
The contact page says submitting a support ticket is the best and most efficient way to get in contact for all enquiries. A support email and a UK telephone line are also listed, and the telephone line follows UK business hours, where Saturday and Sunday are shown as closed.
Response times
Tickets can be opened 24/7, and the team aims to answer within 20 minutes. The terms say that time scale cannot be guaranteed, so urgent problems may take longer to resolve.
Who should use Pingperfect
Pingperfect suits players and small communities who want a game server from a host with 20 locations and a long list of supported games.
Buyers who need flexibility on refunds should read the terms first, because the 14 day cooling off period does not apply to digital services. Teams that run several game communities may find the 20 locations useful when choosing a region for players, though they should confirm the location list on the order page.
Final verdict on Pingperfect
Pingperfect is a broad game server host with a long game list, 20 locations and 48-hour free trials. Its refund and backup terms are strict, so read them before ordering.
Compare the starting prices with the order page, and keep your own backups, since the company does not guarantee them. For buyers who want a wide range of games and a ticket support system with a 20 minute response target, it is a reasonable option.