Is Hostpapa worth it?
Hostpapa is relatively affordable and includes free SSL, but WebsitePlanet says it is not the best host for a blog or small business site.
WebsitePlanet's summary says Hostpapa delivers decent performance and relatively affordable plans, more so during regular promotion periods. It also says the service does not offer anything groundbreaking compared with other hosts. The prices here come from a third-party page, so check the current plan price before you buy.
What is Hostpapa?
Hostpapa sells web, WordPress, VPS, dedicated and reseller hosting, according to the price list on WebsitePlanet's review page.
Plan types and where it fits
WebsitePlanet's page prints price ranges for web hosting, WordPress hosting, VPS hosting, dedicated servers and reseller hosting, so buyers can compare plan types. The reviewer says Hostpapa simply isn't the best host for a blog or small business site, but it's also far from being unusable. Buyers needing a larger project should compare the VPS and dedicated ranges separately, since the page prints them as distinct price bands.
The price ranges cover shared, WordPress, VPS, dedicated and reseller plans, so the cheapest option depends on which type you need and how much storage and bandwidth it includes. The page does not list a founding year, so the company's history is not described here.
Is Hostpapa legit and safe to use?
The sources list a head office in Burlington, Ontario, and describe a 30-day money-back guarantee, but they do not give a founding year or owner.
Support and knowledge base
The page says 24/7/365 support. The knowledge base has over 3,000 articles, more than 250 on WordPress, and customers can book a free 30-minute one-on-one training session. The reviewer found email replies much slower than the "10 minutes" advertised.
Hostpapa money-back terms
The features table lists a 30-day money-back guarantee, and money-back guarantees apply to all types of hosting. You can request a full refund within the first 30 days on any plan over one year. For plans of less than one year, you only get 48 hours from the time of payment, and cancelling early still leaves the domain registration fee payable.
How we evaluated Hostpapa
This Hostpapa review is based on a WebsitePlanet review page, because the tools used could not read Hostpapa's own site. HostSiftly did not sign up for or test the service.
Claims about plans, prices, guarantees, support and data centers come only from that page, and prices are as printed there in USD. The page's summary and the reviewer's quotes are reported as the reviewer's view. Performance figures and trust scores on the page are left out.
Hostpapa output quality and limits
The quality points in the sources are free SSL, a 99.9% uptime guarantee and data center locations, plus a summary of performance.
SSL, uptime and locations
Entry plans include a free Let's Encrypt SSL certificate and higher plans a wildcard certificate. The features table lists a 99.9% uptime guarantee. The page lists data centers in the US (California), Canada (Burlington, Ontario) and the Netherlands, and servers in Toronto, Los Angeles and Amsterdam.
What the summary says about performance
WebsitePlanet's summary says Hostpapa delivers decent performance, but it doesn't offer anything groundbreaking when compared to other hosts. That is a summary judgment, not a measured result, so read it alongside the plan you choose.
Hostpapa key features
Hostpapa's plans come in shared and WordPress types, and every plan includes free site migration. PapaCare+ is an optional add-on.
Hostpapa shared and WordPress plans
Shared plans start with Essentials at $2.95, which includes 50 GB, unlimited bandwidth, free SSL and 2 sites. Growth is $6.95 with 100 GB and 10 sites, and Premium is $6.95 with 200 GB and unlimited sites. Elite is $14.95 with unlimited storage and bandwidth, but no free SSL is listed.
WordPress plans start with WP Start at $2.95, with 100 GB and 1 site. WP Plus is $5.95 with 10 sites, while WP Pro and WP Ultra include backup, with WP Ultra at $12.95.
Included extras
All plans include free site migration and, when you start from scratch, a free domain registration. PapaCare+ is an optional extra monthly fee, covering email setup help, cPanel help, CMS installation, exploit protection, domain management and priority support.
Hostpapa pricing and plans
Hostpapa's price ranges come from WebsitePlanet's page in USD, so treat them as a snapshot that may have changed.
WebsitePlanet prints web hosting from $2.95 to $14.95 and WordPress hosting from $2.95 to $12.95. VPS hosting ranges from $5.95 to $59.95, dedicated servers from $59.95 to $269.95, and reseller hosting from $17.95 to $62.95.
Plans range from 30 days to 3 years, and the longest-term plan has the least expensive fees, according to the page. Occasionally a middle-tier plan is offered at the price of the tier below it.
The reviewer says the plans are relatively affordable, more so during regular promotion periods. Renewal prices are not on the page, so check the current price before you buy.
Support, refunds and cancellation
The page says 24/7/365 support, and its knowledge base has over 3,000 articles. For plans under one year, the window is only 48 hours from the time of payment.
Refund windows by plan length
The page says you can request a full refund within the first 30 days on any plan over one year. For plans of less than one year, you only get 48 hours from the time of payment. Money-back guarantees apply to all types of hosting, and the features table lists a 30-day money-back guarantee.
Support and cancellation terms
The page says 24/7/365 support, and the knowledge base has over 3,000 articles, more than 250 on WordPress. Customers can book a free 30-minute one-on-one training session. The reviewer found email replies much slower than the 10 minutes advertised. If you cancel before the plan's term ends, you still pay the domain registration fee.
Who should use Hostpapa
Hostpapa suits buyers who want relatively affordable shared or WordPress hosting with free SSL and free site migration.
It is a weaker fit for a blog or small business site, according to WebsitePlanet. Buyers who want 24/7/365 support with a knowledge base and training will find those listed, but should read the current terms before paying for a long plan. Compare the full refund window on plans over one year with the 48 hours for shorter plans before you choose a term.
Final verdict on Hostpapa
Hostpapa offers affordable hosting plans with free SSL and migration, though WebsitePlanet's summary calls it not groundbreaking.
The pages reviewed point to a 30-day money-back guarantee and 24/7/365 support. Prices are as printed on a third-party page, so check the current plan price and renewal terms before you buy. The reviewer's view is that it is relatively affordable but not the best fit for a blog or small business site.